Personal appearance workers comprise a diverse group of professionals who work on their client’s appearance, specifically their hair, nails, and skin. They include:
- Barbers, who cut, trim, shampoo, and style hair for a primarily male clientele. They also fit hairpieces, provide scalp treatments, and facial shaving. Many states require licenses for barbers to color, bleach, or highlight hair. They use combs, scissors, straight razors, and clippers.
- Hairstylists, who shampoo, cut, color, and style hair. They advise clients of all genders on proper home haircare. Their salons keep hair products such as hair color, shampoo, and conditioner. They use hairbrushes, scissors, blow dryers, curling and flat irons.
- Cosmetologists, who offer scalp and facial treatments. They also offer makeup services. Some cosmetologists work with hairpieces. Many of them recommend hair care products.
- Manicurists and pedicurists, who work on hands and feet, respectively. They groom and treat fingernails and toenails. Manicurists and pedicurists also treat the skin on hands and feet.
- Skincare specialists, who work on the health and appearance of their client’s skin. Services include recommending skincare products and removing unwanted hair.
- You must have trained for many hours at a cosmetology/barber school or as an apprentice at a beauty salon. This ranges between 250 hours of schooling for a nail technician to 2,250 hours for a barber apprentice.
- Being an apprentice hairstylist/esthetician/nail technician requires a one-year original license that undergoes renewal within a year or two.

- 2019, Washington - $23,970 Verdict: A client developed a MRSA infection to her big left toe from a pedicure at a nail salon and spa. She visited the hospital two days later, where doctors gave her antibiotics and painkillers. Her condition failed to improve, and she underwent IV antibiotics the following day. Doctors gave her a 10-day antibiotic course. She continued to complain of pain a year later and underwent two surgeries. The woman claimed that her infection caused her to shift her weight to her second toe, causing joint complications. She alleged that her manicurist used a contaminated tool to remove her calluses and soaked her foot in a contaminated foot bath. The woman sued the establishment’s owner for negligently failing to train the manicurist. The jury verdict amounted to $23,970.
- 2019, Arkansas - $10,000 Verdict: A woman slipped on a salon’s entrance map and fell on the concrete floor. She suffered knee, head, and hip injuries because of the fall. She and her husband sued the establishment for negligence. The establishment admitted liability. The jury awarded the woman $10,000.
- 2019, Georgia - $6,000 Verdict: A woman visited a nail salon for a pedicure. She claimed that the establishment caused her bacterial infection, and an aggravated chronic fungal infection. After a four-day trial, the jury awarded her $6,000.
- 2017, Georgia - $700,000: A beauty shop employee pours scalding water into basin prior to a pedicure cause second and third-degree burns to feet. Recovery is complicated by plaintiff's diabetes. Plaintiff has permanent contractures.
- 2010, Maryland - $1,000,000 Settlement: A woman goes to the salon to get her nails done. An employee tells her to place her hands in a hot wax warmer that was filled with a flammable chemical. When the employee moves the warmer, an exposed wire ignites the chemical. The resulting flames cause severe burns to the plaintiff. She sues the salon and settled for $1,000,000. This is a big case and many of these waxing cases are. We have seen cases where the salon improperly applied the wax and pulled it off her labia, causing 15 stitches to her labia and vagina.
- 2010, Virginia: $200,000 Settlement: A 14-year-old girl goes into the salon to get highlights for her hair. Prior to starting the process, the stylist forgets to test a patch of the hair color product on the girl's hair. When the stylist dries the girl's hair, she feels a burning sensation. She suffers burns from her hair and has to undergo plastic surgery to repair her scalp. The parties settled for $200,000.
- 2009, Maryland - $20,085 Verdict: While the plaintiff was receiving a pedicure, she experiences a sharp pain and gash in her foot. The pedicurist had used an illegal razor and sliced a portion of the plaintiff’s heel. The plaintiff sues the owner of the salon, who admits that she hired the pedicurist with the knowledge that he was unlicensed. The jury awards her $20,085, with $20,000 coming from pain and suffering.
- 2009, Maryland - $20,085 Verdict: While the plaintiff was receiving a pedicure, she experiences a sharp pain and gash in her foot. The pedicurist had used an illegal razor and sliced a portion of the plaintiff’s heel. The plaintiff sues the salon’s owner who admits that she hired the pedicurist knowing that he was unlicensed. The jury awards her $20,085, with $20,000 coming from pain and suffering.
- 2006, Maryland: $227,267 Verdict: Plaintiff goes into a nail salon to get a pedicure. During the pedicure, her toe is cut by a credo blade, causing bleeding. She seeks HIV/AIDS testing for 16 months, fearing that the blade was infected and claiming that the tool was kept in a crayon box. The salon alleges that she was never in danger of contracting AIDS and that the testing resulted from paranoia. Regardless, the jury awarded her $227,267.