Who is Using Colossus or Other Computerized Based Software to Evaluate Claims?


    We are aware of the following insurance companies that are licensed to use Colossus to evaluate personal injury claims:

  • Aetna
  • Allstate Insurance
  • American Family Mutual Insurance
  • American National Property and Casualty
  • American Family Group of Madison
  • Arrow Claims Managment
  • AXA Insurance
  • Bishopgate Insurance
  • California State Automobile Assn.
  • CNA
  • Explorer Insurance Company
  • Erie Insurance
  • Farmers Insurance
  • Federated Insurance Group
  • General Casualty Insurance Company
  • Great American Insurance Company
  • Grange Mutual Casualty
  • Keystone Insurance
  • Metropolitan Group
  • Motorist Mutual
  • Ohio Casualty
  • The Hartford
  • MetLife Home and Auto
  • State Auto
  • Travelers Property Casualty Insurance
  • USAA
  • Utica
  • Zurich

     Each of these insurance companies use the Colossus differently in valuing Maryland personal injury cases. Insurance adjustors from these companies that use Colossus have contended to our lawyers that Colossus is just one factor in the evaluation process. Our Maryland lawyers believe that the weight given to the value determined by Colossus varies from company to company. Allstate appears to be extremely wedded to the Colossus output as opposed to Travelers who appears to give the Colossus results less weight in determining the settlement value of the case. The weight given to Colossus also varies from adjustor to adjustor. More seasoned and respected adjustors within the insurance company believe they have latitude to factor in those things that Colossus does not consider.

In contrast, new adjustors (who are usually given smaller cases) have less discretion to deviate the settlement value determined by Colossus. Colossus also differs in the baseline set by the insurance company. Essentially, they select a number of settled cases in a particular region to determine the appropriate settlement range. For example, Allstate might pick 100 herniated disc cases in a particular area and enter the settlement and/or trial values of those cases into Colossus. Based on these figures, Colossus calculates a settlement range for herniated disc cases that are ostensibly similarly situated. Accordingly, the baseline for each insurer will vary based on their prior valuation histories. If Allstate got inordinately low values in a particular area or if Allstate "inadvertently" failed to disclose the higher verdicts, that would be reflected in the Colossus values.

More Information on Colossus, Allstate and Case Value
More Information on Personal Injury Claims