NMS Healthcare of Hagerstown, LLC

Poor ratings are not the only problem this nursing home has. In December 2016, the state of Maryland filed a lawsuit against Neiswanger Management Services (NMS), which operates five Maryland nursing homes, all of which have subpar ratings.

The lawsuit alleges that over 1,000 elderly residents were tossed from NMS nursing homes to make room for patients who could pay NMS more money. Many of these alleged victims were sent to homeless shelters or unqualified nursing homes.

1 Vital Statistics
Number of Beds: 206 certified bedsrating information

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidrating information

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating rating information

A rating of 1 to 5 stars based on the health inspection, staffing, and quality measures ratings combined into one. More stars are better.

2 starsBelow Average
Health Inspection rating information

A rating of 1 to 5 stars based on the nursing home’s health inspection results. More stars are better.

1 starMuch Below Average
Staffing rating information

A rating of 1 to 5 stars based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Certified Nursing Assistants (CNAs). More stars are better.

2 starsBelow Average
RN Staffing rating information

A rating of 1 to 5 stars based on the amount of time Registered Nurses (RNs) spend with residents as reported by the nursing home. More stars are better.

3 starsAverage
Quality Measures rating information

A rating of 1 to 5 stars based on resident assessment data that show how well the nursing home cares for residents’ needs. More stars are better.

5 starsMuch Above Average
3 Key Short Stay Statistics
DescriptionNMS Healthcare of Hagerstown, LLCMD
Average
Percent of short-stay residents who self-report moderate to severe pain.
Lower percentages are better.
7.1%14.2%
Percent of short-stay residents with pressure ulcers that are new or worsened.
Lower percentages are better.
0.4%1.3%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine.
Higher percentages are better.
69.9%82.5%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
57.8%81.2%
Percent of short-stay residents who newly received an antipsychotic medication.
Lower percentages are better.
3.0%2.2%
4 Key Long Stay Statistics
DescriptionNMS Healthcare of Hagerstown, LLCMD
Average
Percentage of long-stay residents experiencing one or more falls with major injury.
Lower percentages are better.
1.2%2.9%
Percentage of long-stay residents with a urinary tract infection.
Lower percentages are better.
4.1%4.5%
Percentage of long-stay residents who self-report moderate to severe pain.
Lower percentages are better.
7.0%6.4%
Percentage of long-stay high-risk residents with pressure ulcers.
Lower percentages are better.
8.2%6.8%
Percentage of long-stay low-risk residents who lose control of their bowels or bladder.
Lower percentages are better.
40.6%58.0%
Percentage of long-stay residents who have/had a catheter inserted and left in their bladder.
Lower percentages are better.
3.3%2.5%
Percentage of long-stay residents who were physically restrained.
Lower percentages are better.
0.0%0.6%
Percentage of long-stay residents whose ability to move independently worsened.
Lower percentages are better.
13.4%22.3%
Percentage of long-stay residents whose need for help with daily activities has increased.
Lower percentages are better.
9.4%18.7%
Percentage of long-stay residents who lose too much weight.
Lower percentages are better.
4.2%6.3%
Percentage of long-stay residents who have depressive symptoms.
Lower percentages are better.
11.8%4.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication.
Lower percentages are better.
38.9%18.3%
Percentage of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine.
Higher percentages are better.
94.8%95.0%
Percentage of long-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
86.1%92.2%
Percentage of long-stay residents who received an antipsychotic medication.
Lower percentages are better.
16.1%14.1%
5 Inspection Summary

Date of standard health inspection: 12/09/2015
Total number of health deficiencies: 18
Average number of health deficiencies in MD: 11.0

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