Citizens Care and Rehabilitation Center of Frederick

Citizens Care and Rehabilitation Center of Frederick is a large, 170-bed nursing home in Frederick, Maryland. This nursing home is managed by Auora Mid-Atlantic LLC, a Millersville company that owns or manages a number of nursing homes in Maryland.

This nursing home has an interesting history. The Medicare ratings for Citizens Care crashed from four stars to two stars in 2015 based on health inspections (here is one that was pretty brutal), staffing, and quality measures.

Auora had just bought the company so there was a lot of fingerpointing as for who was responsible for this fall from grace.

To make matters worse, the rehabilitation group in the facility, RehabCare, had been giving unreasonable amounts of therapy to the facility's Medicare patients until the Justice Department stepped in and gave them a whopping fine. The train was arguably falling off the rails.

Looking at these nursing homes, the path is bad to worse. But Citizens Care went the other way. Frederick County Government retained operations in 2016. Auora Mid-Atlantic, which apparently stayed on as the management company, found some way to turn it around. In 2017, Citizen Care got a 5-star overall rating from Medicare. It still had a health inspection that was nothing to brag about, but there is no question this facility is doing much better. Crazy story.

In spite of the problems it had, we were unable to find any recent nursing home abuse or neglect lawsuits against Citizen Care.

The address for Citizens Care and Rehabilitation Center of Frederick is 1920 Rosemont Ave Frederick, MD 21702. Their phone number is 240-772-9200.

Please note the ratings below have not yet been updated. These ratings were from the year before when the facility was struggling.

1 Vital Statistics
Number of Beds: 170 certified bedsrating information

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidrating information

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating rating information

A rating of 1 to 5 stars based on the health inspection, staffing, and quality measures ratings combined into one. More stars are better.

2 StarsBelow Average
Health Inspection rating information

A rating of 1 to 5 stars based on the nursing home’s health inspection results. More stars are better.

2 StarsBelow Average
Staffing rating information

A rating of 1 to 5 stars based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Certified Nursing Assistants (CNAs). More stars are better.

3 StarsAverage
RN Staffing rating information

A rating of 1 to 5 stars based on the amount of time Registered Nurses (RNs) spend with residents as reported by the nursing home. More stars are better.

4 StarsAbove Average
Quality Measures rating information

A rating of 1 to 5 stars based on resident assessment data that show how well the nursing home cares for residents’ needs. More stars are better.

4 StarsAbove Average
3 Key Short Stay Statistics
DescriptionCitizens Care and Rehabilitation Center of FrederickMD
Average
Percent of short-stay residents who self-report moderate to severe pain.
Lower percentages are better.
14.6%14.2%
Percent of short-stay residents with pressure ulcers that are new or worsened.
Lower percentages are better.
1.1%1.3%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine.
Higher percentages are better.
96.9%82.5%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
97.1%81.2%
Percent of short-stay residents who newly received an antipsychotic medication.
Lower percentages are better.
0.5%2.2%
4 Key Long Stay Statistics
DescriptionCitizens Care and Rehabilitation Center of FrederickMD
Average
Percentage of long-stay residents experiencing one or more falls with major injury.
Lower percentages are better.
1.9%2.9%
Percentage of long-stay residents with a urinary tract infection.
Lower percentages are better.
5.1%4.5%
Percentage of long-stay residents who self-report moderate to severe pain.
Lower percentages are better.
3.3%6.4%
Percentage of long-stay high-risk residents with pressure ulcers.
Lower percentages are better.
7.5%6.8%
Percentage of long-stay low-risk residents who lose control of their bowels or bladder.
Lower percentages are better.
73.3%58.0%
Percentage of long-stay residents who have/had a catheter inserted and left in their bladder.
Lower percentages are better.
1.1%2.5%
Percentage of long-stay residents who were physically restrained.
Lower percentages are better.
0.2%0.6%
Percentage of long-stay residents whose ability to move independently worsened.
Lower percentages are better.
21.4%22.3%
Percentage of long-stay residents whose need for help with daily activities has increased.
Lower percentages are better.
16.1%18.7%
Percentage of long-stay residents who lose too much weight.
Lower percentages are better.
5.7%6.3%
Percentage of long-stay residents who have depressive symptoms.
Lower percentages are better.
5.4%4.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication.
Lower percentages are better.
24.5%18.3%
Percentage of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine.
Higher percentages are better.
99.1%95.0%
Percentage of long-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
97.7%92.2%
Percentage of long-stay residents who received an antipsychotic medication.
Lower percentages are better.
17.1%14.1%
5 Inspection Summary

Date of standard health inspection: 08/21/2015
Total number of health deficiencies: 13
Average number of health deficiencies in MD: 10.6

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